Frequntly Asked Questions

How are your prices so low?

By purchasing our accounts in bulk from suppliers, we are able to get the prices for much more reasonable and acceptable prices for you to enjoy!

How can I trust you? Are you going to scam me?

Alts.zone takes pride in our reviews, from past customers, meaning we can guarantee you will be satisifed. Check our reviews Here!

Help! I have a problem with my order! Where do I contact support?

Please join our discord and create a ticket if you need support. You can find the link to our discord Here! We are always happy to help you or answer any additional questions you may have!

How do I use my Optifine Cape and move it to my own account?

1) Simply visit Optifine.net
2) Login with details sent with your order.
3) Select the 'edit' button, and click the 'lock' button to unlock it.
4) Enter the username of the account you want to move it too.
5) Download and install OptiFine E6 for 1.13.2.
6) Start Minecraft with OptiFine.
7) Go to Settings -> Skin Customization -> OptiFine Cape -> Open Cape Editor. It will say unactivated, activate it.
8) Done! :D

How do I use my Java + Bedrock Minecraft Key?

1) Simply visit redeem.microsoft.com With the account you are wanting to activate Java + Bedrock on
2) Enable a VPN matching the country behind the code you received. If you do not have a VPN, I recommend using Tunnelbear, Windscribe VPN, vpn.lat on phone for Egypt region. If having further issues with getting a VPN, please join the discord.
3) Enter the code, and activate! As easy as that!

Where can I use my 1 month account?

Here are the launchers that it is known to be working on:
•Lunar Client
•Moon Client
•PCL Client (Chinese)
•HCML Client (Chinese)
•Mineflayer (IF PASSWORD IS REMOVED AND EMAIL IS ONLY USED - AND LOGIN VIA CODE!)
•Rise Client

Here are the launchers that it is known to be NOT working on:
•Vanilla Client
•Astolfo
•Novoline


These lists will be updated as more are found.

How do I login/use to my 1 month accounts? What will break them?

It is easy. Login like any other account, simply click the '+' (Lunar Client) or how your client adds alternatives, and enter the email, then the password. They are provided in email:pass:nickname format.

❗❗❗VERY IMPORTANT❗❗❗ THE ACCOUNT MUST BE LOGGED IN TO APPROVED CLIENTS ABOVE, ANY OTHERS ARE STILL UNKNOWN IF IT WILL WORK. I CANNOT GUARANTEE ANY WORKING AS I AM STILL TESTING. THIS IS YOUR WARNING. ADDTIONALLY:

1) DO NOT LOGIN VIA MINECRAFT.NET , THE ACCOUNT WILL BREAK.
2) DO NOT LOGIN VIA VANILLA LAUNCHER. THE ACCOUNT WILL BREAK / BUG AND SHOW BUY NOW, WITH IGN SET
3) DO NOT LOGIB VIA MICROSOFT.NET, SAME AS ABOVE. WILL BREAK / BUG

❗UPDATE 30/08/2023❗ - PLEASE ADD YOUR OWN EMAIL // ANY EMAIL TO ACCOUNTS WHEN LOGGING IN AND GIVEN "SKIP" OPTION. THIS WILL STOP THE ACCOUNT BEING PHONE LOCKED. I appreciate this obviously isn't how most alts work, and is a bit weird. If this is a bit confusing for you, I suggest to visit the discord and ask, or to not buy, as I don't want anyone to be unhappy with their purchase :)