Frequntly Asked Questions
How are your prices so low?
By purchasing our accounts in bulk from suppliers, we are able to get the prices for much more reasonable and acceptable prices for you to enjoy!
How can I trust you? Are you going to scam me?
Alts.zone takes pride in our reviews, from past customers, meaning we can guarantee you will be satisifed. Check our reviews Here!
Help! I have a problem with my order! Where do I contact support?
Please join our discord and create a ticket if you need support. You can find the link to our discord Here! We are always happy to help you or answer any additional questions you may have! We are also working on getting an inbuilt chat function to the website for easier access to support.
How do I use my Optifine Cape and move it to my own account?
1) Simply visit Optifine.net
2) Login with details sent with your order.
3) Select the 'edit' button, and click the 'lock' button to unlock it.
4) Enter the username of the account you want to move it too.
5) Download and install OptiFine E6 for 1.13.2.
6) Start Minecraft with OptiFine.
7) Go to Settings -> Skin Customization -> OptiFine Cape -> Open Cape Editor. It will say unactivated, activate it.
8) Done! :D
How do I use my Java + Bedrock Minecraft Key?
1) Simply visit redeem.microsoft.com With the account you are wanting to activate Java + Bedrock on
2) Enable a VPN matching the country behind the code you received. If you do not have a VPN, I recommend using Urban VPN mainly(FREE - FROM THE CHROME APP STORE)Tunnelbear, Windscribe VPN, vpn.lat on phone for Pakistan region. If having further issues with getting a VPN, please join the discord.
3) Enter the code, and activate! As easy as that!